F.A.Q.
Frequency Answes Questions
Yes, an international driving license is required. Additionally, the driver must be at least 20 years old and have held a driver’s license for at least one year.
In the event of an accident, the renter is obliged to immediately notify the company and take care of collecting evidence and documents related to the incident.
All fines and administrative penalties resulting from the renter’s fault are entirely borne by the renter.
The company allows a grace period of up to 30 minutes for the late return of the car without any charge. Beyond this period, the renter will be charged a fee of €15 per hour.
• Transporting heavy objects
• Transporting more people than the vehicle’s license allows
• Subletting
• Towing
• Taking part in road races
• Transporting flammable materials, drugs, or for the commission of any illegal act
The estimated rental charge must be paid in full at the beginning of the rental period. Credit cards are accepted, but payments are non-refundable.
The rental period starts with the delivery of the car and ends on the same day at 10:30 p.m., unless a prior agreement is recorded in the contract. Returning the vehicle with dirty seats will incur a cleaning fee of €50 for biological cleaning.
If the vehicle keys are lost, the renter will be charged €250.
The company reserves the right to provide a different vehicle model of an equivalent or higher model type if necessary.